Season Ticket Resources

Season Ticket Resources

Performing Arts Fort Worth offers season ticket packages for our Broadway at the Bass Series presented by PNC Bank comprised of several popular touring Broadway productions. If you plan to see multiple Broadway shows, we highly recommend becoming a Season Ticket Holder because of the added value and benefits. By purchasing Broadway season tickets you will receive a designated seat to each show in the season, up to 15% off the regular single ticket price, priority seating, ticket exchange privileges, invitations to special events, the opportunity to join the VIP Presenters program and more. Current season information can be found here.

To purchase Broadway season tickets call the box office at 817-212-4450, visit us online at www.basshall.com or visit the box office in person at 525 Commerce Street. 

There is a one-time non-refundable $25 order fee whether you purchase your season ticket package online, over the phone, or in person.

New season tickets for the 2024-2025 Broadway at the Bass Season presented by PNC Bank are on sale now. Click here to purchase tickets online

If you would like to remove seats from your season ticket package, please email Patron Services at [email protected] BEFORE renewing. Please include the details of how many seats to remove as well as your best phone number. The Patron Services team will address these requests as they come in. If you would like to add seats, we recommend noting your seat request online or over the phone at the time you renew your season tickets. After the renewal deadline, the Patron Services team will address the requests in the order in which they were received.

Season ticket packages are fixed, so everything is included. Tickets cannot be switched out of one title and into another. If there is a performance you do not want to or cannot attend, you may give your tickets to a friend or family member or donate them back to PAFW for a tax credit.

If you want to change your season ticket seat location, you will still need to secure your existing seats before the renewal deadline. If you do not renew by the deadline, your seats will be released and you will not be renewed for the upcoming season. You can renew online, or call, email, or visit the Box Office. When you renew, please make your request for a different seat location and complete your renewal, including payment. After the renewal deadline, Patron Services will know what options are available for seating changes and will reach out and address all seat change requests in the date and time order in which they are received. If we are not able to accommodate your request, you will have the option to stay in your current seat location or you may request to cancel your season. Tickets can also be exchanged for a different day or location on a rolling basis as each title goes on sale.

Yes. Easy 4-month payment plans are available for both Renewing and New Season Ticket Holders.

For more information on payment plans for Renewing Season Ticket Holders, click here.

For more information on payment plans for New Season Ticket Holders, click here.

Season Ticket Holders have the benefit of exchanging tickets for a different performance date or time of the same show. Each show will have a dedicated exchange window during which you may exchange your tickets before tickets go on sale to the public. Exchanges for most shows are available until 24 hours prior to the performance but we encourage you to make any exchanges or purchases as soon as you can during the exchange window to have access to the best seats. As inventory varies for each performance, comparable seating may not be available.

In the event that no performance has desirable seating available, you may donate your tickets back to Performing Arts Fort Worth and receive an Income Tax credit as PAFW is a 501(c) non-profit organization. Tickets cannot be refunded.

Season Ticket Holders have the benefit of purchasing additional tickets for family and friends before tickets are available to the general public. Additional tickets for each show in the 2024-2025 season will go on sale at a later date. You will receive a Priority Presale Notice email when your priority access to purchase tickets before the public begins.

To guarantee priority seating, please be sure to purchase your additional tickets before they go on sale to the general public. Show dates, on-sale dates, times, prices, and artists are subject to change without notice. Additional tickets are subject to additional fees. No refunds. There is a limit of 9 additional tickets per show title, per household. If you need 10 or more tickets, please visit www.basshall.com/groups or email [email protected]. Please note that ticket limits may vary per show. If you have questions or concerns, please contact Patron Services.

Individual ticket on-sale dates for the 2024-2025 Broadway at the Bass Season presented by PNC Bank have not been announced. As a Season Ticket Holder, you will have priority access to purchase tickets to additional shows throughout the season before they go on sale to the general public. You will be notified of priority pre-sales by email, so please make sure your contact information is always up to date and add [email protected] to your contacts.

Once a patron becomes a Season Ticket Holder for the Broadway at the Bass Series presented by PNC Bank, they have access to upgrade into our VIP Presenter program at any time to enjoy amenities that enhance their experience as a Season Ticket holder. VIP Presenter members also receive invitations to special events and have access to priority seating and priority pre-sales. VIP Presenter Membership support is tax-deductible and sustains our extraordinary programming, state-of-the-art venue and mission of sharing the performing arts with the widest possible audience. Learn more about the VIP Presenters program here.

You can transfer your tickets to your friends via the Bass Hall mobile app, once the barcodes load 24-72 hours prior to your performance. For more information about the Bass Hall app, please click here.

If you do not have a smartphone, or have other ticket sharing concerns, please contact Patron Services. Tickets held at Will Call are subject to additional fees.

Although we don’t want to see you go, season tickets may be canceled and refunded in full prior to the official start of the season. Once the season begins, cancellations and refunds may not be possible. If a refund is granted, each season ticket package is subject to a $40 per order cancellation fee. Tickets for previous/attended performances cannot be refunded. Cancellation requests can be made in writing via email to [email protected] or sent to: Performing Arts Fort Worth 330 East 4th Street, Suite 300 Fort Worth, TX 76102 c/o Patron Services.

Refunds or exchanges are not offered for missed performances. We may attempt to accommodate you with seats to another performance of the same show subject to availability and show discretion.

Unpaid season ticket packages are also subject to cancellation at the discretion of Patron Services. Cancelled packages are subject to a cancellation fee + any late payment fees.

Any tickets you purchase from us will be accessible via My Account. They are also accessible in the free Bass Hall app. For more information about the Bass Hall app, please click here or call 817-212-4450.

Performing Arts Fort Worth requires that every person, regardless of age, must have a ticket.  PAFW encourages parents to introduce their children to live theater when they think the child is ready for the experience. We expect that parents will take into account the subject, nature, and length of the show in question; the age, maturity, and interest level of the child; and would be considerate of the other patrons seated near them.  Age recommendations vary by production.

Lap seats are sold for children under 2 at the lowest available ticket price for any given performance. Lowest ticket price will vary by production and performance.

We want you to have an amazing experience at Bass Performance Hall, so we have put together some helpful hints on planning your trip.