Accessibility
All complexes owned and operated by Performing Arts Fort Worth, Inc. meet all Americans with Disability Act requirements. For additional information please contact our Patron Services Team at 817-212-4280.
Wheelchair Accessibility
Elevators may be accessed from both main portal doors. For access to the Gift Shop please use the East Portal and for Box Office and Orchestra Seating please use the West Portal. Limited amount of wheelchairs are available upon request. Any mobility assistance devices temporarily stored during performances are at the sole risk of the patron. Please secure any motorized device before proceeding to your seat.
Assisted Listening System
Performing Arts Fort Worth uses Williams Sound T45 FM Systems in all performance spaces. The system is available with high quality stereophonic sound-isolating earphones, monophonic earphones or neckloop couplers for patrons with hearing aids or cochlear implants with telecoil or similar Bluetooth devices. The devices are available on a first-come, first-serve basis at no cost with a photo ID and phone number and may be checked out in the east portal for Bass Hall performances, see usher for all other performance spaces.
Assisted Listening System Technical Specifications:
- Williams Sound T45 FM transmitters.
- Williams Sound PPA R38 (stereo), with Shure SE425 in-ear monitors
- Williams Sound PPA R35 (mono), with Williams Sound Ear 014 earpieces.
- Williams Sound PLR BP1 (induction loop), with Williams Sound NKL001 neck-loop couplers for patrons with hearing aids and cochlear implants with telecoil or similar Bluetooth devices.
Audio Descriptive Services
Audio description helps to ensure that people who are blind or have low vision enjoy equal access to performances. Audio description uses the natural pauses in dialogue or narration to provide essential visual information. A trained describer inserts descriptions of critical visual elements: actions, appearance of characters, body language, costumes, settings, lighting, etc. Descriptions are delivered through a wireless earphone allowing people who are blind or have low vision to sit anywhere in the audience.
Audio descriptions are designated for the Broadway Saturday Matinee performance. A two-week advance notice is required.
Closed Captioning With GalaPro
GalaPro is a free, revolutionary, innovative app for accessibility and translation, which enhances the audience’s experience for live performances. Patrons using the app can now enjoy the show with subtitles, dubbing, audio description, closed captioning, and amplification in their own language. All services are provided in real-time, using voice recognition technology.
Sign Language Interpretation Service
Sign Language Interpretation is designated for the Broadway Saturday Matinee performance. A two-week advance notice is required.