Please visit the Accessibility Kiosk to check out accessibility items. Availability and services vary by performance. If you have a special need that is not listed on this page, one of our team members will be happy to assist you. For additional information please contact our Patron Services Team by calling 817-212-4280 or emailing boxoffice@basshall.com.

Wheelchair Accessibility

Elevators may be accessed from both main portal doors. For access to the Gift Shop please use the East Portal and for Box Office and Orchestra Seating please use the West Portal. A limited number of wheelchairs are available upon request. Any mobility assistance devices temporarily stored during performances are at the sole risk of the patron. Please secure any motorized device before proceeding to your seat.

Sensory Inclusive

Performing Arts Fort Worth has partnered with KultureCity to improve our ability to assist and accommodate guests with sensory needs. Our objective is to provide an inclusive and seamless experience for all guests for all events including those with sensory needs.

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Assisted Listening System

Performing Arts Fort Worth uses Williams Sound T45 FM Systems in all performance spaces. The system is available with high quality sound-isolating monophonic earphones or neckloop couplers for patrons with hearing aids or cochlear implants with telecoil or similar Bluetooth devices. The devices are available on a first-come, first-serve basis at no cost with a photo ID and phone number and may be checked out in the east portal for Bass Hall performances, see usher for all other performance spaces.

Assisted Listening System Technical Specifications:

  • Williams Sound T45 FM transmitters.
  • Williams Sound PPA R38 (stereo), with Shure SE425 in-ear monitors
  • Williams Sound PLR BP1 (induction loop), with Williams Sound NKL001 neck-loop couplers for patrons with hearing aids and cochlear implants with telecoil or similar Bluetooth devices.

Supported by:

Audio Descriptive Services

Audio description helps to ensure that people who are blind or have low vision enjoy equal access to performances. Audio description uses the natural pauses in dialogue or narration to provide essential visual information. A trained describer inserts descriptions of critical visual elements: actions, appearance of characters, body language, costumes, settings, lighting, etc. Descriptions are delivered through a wireless earphone allowing people who are blind or have low vision to sit anywhere in the audience.

Audio descriptions are designated for the Broadway Saturday Matinee.


GalaPro is a free, revolutionary, innovative app for accessibility and translation, which enhances the audience’s experience for live performances. Patrons using the app can now enjoy the show with subtitles, translation, audio description, closed captioning, and amplification in their own language. All services are provided in real-time, using voice recognition technology.

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Closed Captioning With I-Caption

I-Caption is a state of the art wireless visual aid that provides verbatim closed captions in real time for live theatrical performances. This fully automated system displays dialogue, lyrics, and sound effects on a handheld display, assisting the hearing impaired patron to better understand the plot of a theatrical production or public event.

Sign Language Interpretation

Sign Language Interpretation is designated for the Broadway Saturday Matinee performance. A two-week advance notice is required.

All complexes owned and operated by Performing Arts Fort Worth, Inc. meet all Americans with Disability Act requirements.  Items subject to availability and may not be available for all performances/events. Performing Arts Fort Worth is not responsible for injury, illness or other issues due to misuse or damage caused by the user.  Unless otherwise indicated, the performance has not been modified to be sensory friendly.