Upcoming
Fort Worth Symphony Orchestra
January 17-19, 2025
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Fort Worth Symphony Orchestra
January 24-25, 2025
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Fort Worth Symphony Orchestra
January 31 - February 2, 2025
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Fort Worth Symphony Orchestra
February 7-8, 2025
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Performing Arts Fort Worth
February 11-16, 2025
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When visiting Bass Performance Hall, please visit the Accessibility Kiosk in the West Portal by the Box Office to check out accessibility items. Availability and services vary by performance.
If you require a specific accommodation that is not listed on this page, one of our team members will be happy to assist you. For additional information please contact our Patron Services Team by emailing [email protected] or calling 817-212-4280.
Although there are stairs in the street level lobbies, all public areas of Bass Performance Hall are accessible through alternate routes. For easy access to the Gift Shop please enter through the East Portal. For the Box Office and all Orchestra and Parterre level seating, please enter through the West Portal. Elevators to most floors may be accessed from both main portal entrances.
Bass Performance Hall has wheelchair- and scooter-accessible locations on all levels of the audience chamber. These locations have seats in place that patrons can easily transfer into, or that can be removed to allow patrons to stay in their own wheelchair or scooter. Patrons who cannot or do not wish to transfer to a theater seat should request wheelchair-accessible locations when ordering tickets.
If transferring to a theater seat, please be sure to secure any personal mobility assistance devices. Any devices temporarily stored during performances are at the sole risk of the patron.
A limited number of wheelchairs are available upon request but cannot be reserved in advance.
For accessible parking information, please click here.
Performing Arts Fort Worth has partnered with KultureCity to improve our ability to assist and accommodate guests with sensory needs. Our objective is to provide an inclusive and seamless experience for all guests for all events including those with sensory needs.
In addition to continuous staff training, we are proud to offer resources like social narratives and dedicated Quiet Areas in our lobby, as well as sensory bags, noise-reducing headphones and weighted lap pads, a limited number of which are available for check out on a first-come, first-serve basis at no cost. A Photo ID is required. Sensory bags include:
Bass Performance Hall uses a Williams Sound T45 FM broadcast assistive listening system for people with hearing loss. A limited number of compatible over-the-ear headphones are available for check out on a first-come, first-serve basis at no cost. A Photo ID is required.
Assisted Listening System devices available:
Audio descriptions are available at the Saturday Matinee performance for all Broadway at the Bass presentations. To check if this service can be available for a different performance, please contact the Patron Services Team by emailing [email protected] or calling 817-212-4280.
Audio description uses the natural pauses in dialogue or narration to provide essential visual information. A trained describer inserts descriptions of critical visual elements: actions, appearance of characters, body language, costumes, settings, lighting, etc.
Descriptions are delivered through a wireless earphone allowing people who are blind or have low vision to sit anywhere in the audience and enjoy equal access to performances.
GalaPro is a free mobile app which guests may use to enjoy the show with closed captioning, translation and/or audio description, discreetly delivered to their mobile device.
Closed captioning in English is available via GalaPro for most Broadway at the Bass performances. Additional services vary by production.
A limited number of compatible devices are available for check out on a first-come, first-serve basis at no cost. A Photo ID is required.
American Sign Language Interpretation is available by request at the Saturday Matinee performance for all Broadway at the Bass presentations.
A two-week advance request is required. To request ASL interpretation and to discuss seating prior to purchasing your tickets, please contact our Patron Services Team by emailing [email protected] or calling 817-212-4280.
Performing Arts Fort Worth (PAFW) adheres to regulations defined in the Department of Justice’s Americans with Disabilities Act (ADA). The ADA only recognizes dogs as service animals and requires that they are individually trained to do work or perform tasks for a person with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability, including but not limited to:
Service animals in training, emotional support animals, and dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.
PAFW staff is trained to ask certain questions to determine if a dog is a service animal under ADA regulations. A service animal must be under the control of its handler at all times. Under the ADA, service animals must be harnessed, leashed, or tethered, unless the individual’s disability prevents using these devices or these devices interfere with the service animal's safe, effective performance of tasks.
All complexes owned and operated by Performing Arts Fort Worth, Inc. meet all Americans with Disabilities Act requirements. Items subject to availability and may not be available for all performances/events. Performing Arts Fort Worth is not responsible for injury, illness or other issues due to misuse or damage caused by the user. Unless otherwise indicated, the performance has not been modified to be sensory friendly.