Group Ticket FAQs

Group sales are available for most performances presented by PAFW, pending production approval. 

For most productions, ten (10) or more tickets qualify as a group. In some cases, productions require a minimum of 15 tickets.  

Group sales are available for select productions throughout the season. Not all performance days and times offer group pricing, but group discounts are more common than not. Please call 817.212.4248 to learn more about group discount availability. 

Requesting group tickets is easy! If you are ready, you can fill out an online request form here, call Patron Services at 817-212-4248 or send an email to

For all groups, a non-refundable 25% deposit is due five (5) business days after reservation. Final payment is due thirty (30) days before the performance. Group requests can still be made within 30 days of the performance; however, payment will be due at time of order.  Orders can be adjusted prior to the final due date, with no refunds or exchanges after the final due date.

The number of tickets in your order can be adjusted prior to the final due date as long as you keep the minimum required tickets for that production.  Additional seats are subject to price and availability. Once the final payment has been made, tickets can only be added to the order.

If the number of tickets ordered falls below the required group minimum, the order will no longer qualify for the group discount.  And the tickets will be subject to the single ticket price and additional convenience fees.  

SAVINGS: The ticket convenience fee ($4.50-9.50 per ticket) is waived for groups of 10 or more people

EXCLUSIVE ACCESS: Book your group tickets early and receive priority seating before single tickets go on sale to the public.

CONVENIENCE: Only a 25% deposit is due at the time of booking. Remaining payment is due 30 days before the performance.

OPPORTUNITY: Talkbacks, education study guides and tours may be available free of charge for groups of any size, pending production company approval. 

We accept Visa, MasterCard, American Express and Discover. Payment can also be made by check, made payable to PAFW. We accept cash if you are visiting the box office in person.

Please mail checks to: 

Performing Arts Fort Worth
Attn: Group Sales
330 E 4th St. Ste 300
Fort Worth, TX 76102

Every effort will be made to accommodate your seating preferences. 

Tickets are printed only after the final payment is made and the order is complete.  Tickets can be mailed to the Group Leader two (2) weeks prior to the performance or if requested, the tickets can be picked up at Will Call one hour before your scheduled performance.  

As long as the group minimum is met, it is not required for the group to purchase tickets in the same price level or location.

All Sales are final.  No exchanges or refunds are made on group ticket purchases.  

Due to the nature of theatrical bookings, prices, performances, artists and time are subject to change.  In the rare occurrence that a show is cancelled, your group is given the option of switching performances or being issued a refund.  

Let us know if you will be bringing your group by bus, and we will provide you with information about bus parking along with convenient drop off and pick-up areas.   

Effective March 13, 2020 through a TBD date all public and private tours of Bass Hall will be suspended. But once we are able to resume, free, guided tours are available to the public every Saturday morning at 10:30am.  If you would like to book a private tour for your group, please contact Patron Services at 817-212-4280.