Season Ticket Resources
Frequently Asked Questions
Performing Arts Fort Worth offers season tickets for our Broadway at the Bass Season presented by PNC Bank comprised of several popular touring Broadway productions. If you plan to see multiple Broadway shows, we highly recommend becoming a Season Ticket Holder because of the added value and benefits. By purchasing Broadway season tickets you will receive a designated seat to each show in the season, up to 15% off the regular single ticket price, priority seating, ticket exchange privileges, no exchange fees, invitations to special events, the opportunity to join the VIP Presenters program and more. Current season information can be found here.
2022-2023 Season tickets will end Tuesday, September 20th. To purchase tickets please call the box office at 817-212-4450, or visit the box office in person located at 525 Commerce Street.
There is a one-time non-refundable $20 order fee whether you purchase your season ticket package online, over the phone or in person.
2022-2023 Season tickets will end Tuesday, September 20th. To purchase tickets please call the box office at 817-212-4450, or visit the box office in person located at 525 Commerce Street.
Not at this time. If you would like to add or remove seats, we recommend noting your seat request online or over the phone at the time you renew your season tickets. After the renewal deadline, patron service team will address the requests in the order in which they were received.
Yes. For more information and to view the terms and conditions, click the button below.
Season Ticket holders have the benefit of exchanging tickets for a different performance of the same show. Each show will have a dedicated exchange window where you may exchange your tickets before tickets go on sale to the public. Exchanges for most shows are available until 24 hours prior to the performance but we encourage you to make any exchanges or purchases as soon as you can during the exchange window to have access to the best seats. Depending on available inventory, comparable seating may not be available.
Season Ticket Holders have the benefit of purchasing additional tickets for family and friends at their season ticket discount. Additional tickets for the 2022-2023 season will go on sale at a later date. You will be contacted via email when your priority access to purchase tickets before the public begins.
To guarantee priority seating, please be sure to purchase your additional tickets before they go on sale to the general public. Show dates, on-sale dates, times, prices and artists are subject to change without notice. No refunds. There is a limit of 8 additional tickets per show, per household. Please note that ticket limits may vary per show.
Individual ticket on-sale dates for the 2022-2023 Broadway at the Bass Season presented by PNC Bank have not been announced. As a Season Ticket Holder, you will have priority access to purchase tickets to additional shows at discounted prices throughout the season before they go on sale to the general public. You will be notified of priority pre-sales by email, so please make sure your contact information is always up to date.
Once a patron becomes a Season Ticket Holder for the Broadway at the Bass Season presented by PNC Bank, they have access to upgrade into our VIP Presenter program at any time to enjoy amenities. VIP Presenter members receive invitations to special events, priority seating and priority pre-sales. VIP Presenter Membership support is tax-deductible and sustains our extraordinary programming, state-of-the-art venue and mission of sharing the performing arts with the widest possible audience. Learn more about the VIP Presenters program here.
You can transfer your tickets to your friends. You will need to download the free Bass Hall App (1. Download. Search for Bass Hall on the App Store or Google Play to download for FREE! 2. Login. Use your existing Bass Hall account email and password. Once logged in, you will have access to your account.)
Once logged in to the Bass Hall App, tap My Account, then My Tickets and click on the upcoming performance to begin the transfer process. On the display screen below the performance ticket barcode is Share with friend. Tap here. Enter the recipient's email address and select the desired tickets for transfer. Finally, click Send to friend. You will receive confirmation that the tickets have been emailed to the provided address.
The recipient will receive an email with a link that will display the ticket barcode(s) and seat location. The barcode(s) can then be printed or scanned directly from the recipient’s mobile device upon entry to Bass Performance Hall.
Although we don’t want to see you go, season tickets may be cancelled and refunded in full so long as the request is received prior to season tickets being delivered. Once delivered, each season ticket package is subject to a $40 per order cancellation fee. Cancellation requests can be made in writing and sent to: Performing Arts Fort Worth 330 East 4th Street, Suite 300 Fort Worth, TX 76102 c/o Patron Servces, over the phone (817-212-4450) or you can email the box office at boxoffice@basshall.com.
Cancellations and refunds may not be possible following the first season ticket performance. Past shows are non-refundable.
Should you miss your performance, a refund will not be issued. We may attempt to accommodate you with seats to another performance of the same show subject to availability and show discretion.
Any tickets you purchase from us are available in My Account. They are also available in the free Bass Hall app.
1. Download. Search for Bass Hall on the App Store or Google Play to download for FREE!
2. Login. Use your existing Bass Hall account email and password. Once logged in, you will have access to your account.
3. Tap My Account then My Tickets.
4. Select Your Upcoming Performance. Your phone will display your ticket barcodes 24 hours before the event.
5. Scan. Please turn up the brightness display on your phone and the usher at the door will scan the mobile ticket barcodes.
Performing Arts Fort Worth requires that every person, regardless of age, must have a ticket. PAFW encourages parents to introduce their children to live theater when they think the child is ready for the experience. We expect that parents will take into account the subject, nature, and length of the show in question; the age, maturity, and interest level of the child; and would be considerate of the other patrons seated near them. Age recommendations vary by production.
Lap seats are sold for children under 2 at the lowest available ticket price for any given performance.
We want you to have an amazing experience at Bass Performance Hall, so we have put together some helpful hints on planning your trip.
Please visit our Health and Safety Protocols page for the most up to date information. Performing Arts Fort Worth will continue to update and adjust Bass Hall's health and safety protocols as COVID-19 guidlines evolve.
If a COVID-19 related illness prevents you from attending your performance, please reach out to our box office at least 2 hours prior to your scheduled performance and we will work with you on your exchange and refund options. You can reach our Patron Services team at boxoffice@basshall.com.
For the most up to date information regarding our mask policy please click here to visit our Health and Safety Protocols page.
We understand that everyone’s level of comfort will vary. While we have certain deadlines we have to meet in order to process season tickets in preparation for the 2022-2023 Season starting this fall, please reach out to us so we can talk with you and discuss options. You can reach our Patron Services team at boxoffice@basshall.com.